Recently my Mac has had a major update to Sierra 10.13.2 and this deleted all the color profiles for my Canon ProGraf Pro-1000 printer. Obviously, it caused a lot of frustration. After searching the internet for a few days to find clues we finally figured it out.

Here is what we did. I hope it helps somebody else:

  • Go to Apple > System Preferences > Printers & Scanners > Click on the “+” button (bottom left) > Add Printer or Scanner > If it says Canon Pro-1000 series…Bonjour, this can be the problem.
  • Go back and click on the “-“ sign to delete the current profile for the Pro-1000 printer.
  • Now you need to download and install the latest firmware, which is currently version 18.10.0.0. Here is the link to download the driver:

https://www.usa.canon.com/internet/portal/us/home/support/details/professional-large-format-printers/professional-photo-fine-art/imageprograf-pro-1000/imageprograf-pro-1000?subtab=downloads-drivers

  • Download and install the driver
  • Back in System Preferences > Printers & Scanners > Click on the “+” button again > Add Printer or Scanners. In the Default tab you will still see the Canon Pro-1000 series…Bonjour. Now click on the IP tab. Go to your Printer: Click on the Home button. Go to Various settings > Select: “Device Settings” > LAN Settings > Confirm LAN Settings > WLAN Setting List > When asked if ok to display Password information say yes > Then make sure that the connection is active, that your computer and printer are on the same network (under SSID) then scroll down to IPv4 address > write down that number (it will be something like 192.168.1.25)
  • Now in the IP tab (as referred to above), type this last number in the Address field.
  • Then in the Name field, give this printer a unique name > And then click on the “Add” button (bottom right)
  • Back in Photoshop, choose Cmnd+P to print. In the Print Dialog box, choose: Color Handling: Photoshop Manages Colors > Then choose the suitable Canon profile for your print paper. Make sure to match the same profile on your printer itself.

Screenshot of Driver Download (link above):

If you have any more questions, please contact me. I will do my best to assist you.

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